I have a Toyota that I have been driving for about 10 years. In all that time, I have had it serviced by Toyota, and my car was very overdue for a service. It hadn't had one all year, and since working in Windsor, it became hard for me to deal with the logistics of leaving the car with them in Nepean Hwy, Elsternwick. Also I wasn't happy with their assembly line approach to their clients - the McDonalds of car servicing.
Then I saw Cathy's 10 minute presentation on her business. It seemed so easy. We discussed the practicalities of leaving the car and getting a free loaner (which turned out to be a BMW!). On the day, my arrangements had changed and they were very flexible in accommodating to my need to pick up my car earlier than arranged. The staff were friendly and my car is running really well since then. Both my car and I feel looked after.
I'm very happy with the convenience and service and intend to keep using Cathy and her team.
Took my car to Malvern Auto Services as it is a Bosch Service Centre and they have high service standards. They are also located close to a train station so I could drop off and go to work in the city and pick up after work on my way home. Darren was very helpful and i even had a call during the day to give me an update on my car with some advisory things that need looking at on my car. There was no hard sell and it was up to me. I then received a text message to say my car was finished and ready for collection. Great service and lovely people to deal with.
Quick and efficient service, great prices, friendly staff and excellent communication. Highly recommended and I’ll absolutely be back next time!
Efficient Installation, Price Competes with RACV, But Bosch battery.
These guys are the best mechanics I’ve ever found! They are honest, soooo thorough, reliable, efficient and friendly. They don’t rip you off and showed me things which hadn’t been fixed after I’d shown them the $1,200 bill from another mechanic. They’ve been around forever, it’s family owned and run, so they know their stuff and they care. Me and my husband will never go anywhere else.
Darren and his team are great! Provide friendly, excellent service, communication and advice. Nothing is ever too much trouble for them. Price quoted is what you pay, no nasty surprises. Car is always returned in time too. They even helped with some minor issues with my motorbike. What else could you ask for! Would not dream of taking my car anywhere else!